My biggest complain about the PS3 was that Sony broke mine during an update which so thoroughly ruined the install of the OS that I couldn't even access the safe-mode menus. It effectively bricked my console, forcing me to do all these squirrely things with hard drive enclosures and weird programs to read the Sony file system because they weren't even willing to fix what they broke for free. I've been a long time Sony customer but I think twice now before purchasing anything from them.